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Microsoft.ACE.OLEDB.12.0 Provider not registered on local machine.

Install the following package from Microsoft https://www.microsoft.com/en-us/download/details.aspx?id=13255 Close and Reopen CODESOFT or LABELVIEW....
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The network license cannot be found. Check your Network Administration settings and ensure that the server is running.

This method is for all TEKLYNX Network Products. The network license cannot be found. Check your Network Administration settings and ensure that the...
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How do I convert my labels with the LABELVIEW or CODESOFT Batch Converter?

Before you begin To prepare your labels for the conversion: Make sure you know the location of your label files. Make sure all dependent files are known (...
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What is a Network license?

A Network license is a license of a TEKLYNX product that behaves as a "floating license" hosted in a centralized location like a server.  ...
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When I start the License Service Controller, the service starts then immediately stops

How to repair the installation of both network license utilities and the designer application:To resolve this issue, perform an administrative repair on...
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My software is not working

One reason that the software may give you unexpected errors is that your antivirus is blocking the software from performing its normal functions. If you...
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When I open my label templates for my TEKLYNX product, my workstation crashes

As of March 13, 2018, you may be experiencing some issues when running your LABEL MATRIX, LABELVIEW, or CODESOFT products. The issue presents itself when...
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When attempting to install TEKLYNX software I am getting an error 1721/1722

This problem has occurred with Symantec End-Point Protection (SEP) version 12 primarily. This may also occur with other Anti-virus programs....
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I can't find my License Server in LABELVIEW.

Problem I can't find my license server in LABELVIEW after following these steps: Open LABELVIEW.Go to Tools > Network Administration.Select the...
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Printer is printing blank labels between the correct labels.

Problem One or more blank labels are being fed out from the printer between all printed labels.Resolution Press Feed button on printerIf more than one...
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How to create a pick-list that pulls from a database?

Lesson: Pick-List that pulls from a database Procedure First, make sure you can see your data sources. Click on View - Data sources 1. Right-click on...
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How do I copy my configuration when upgrading to the newest version?

How do I copy my configuration when upgrading to the newest version? Each instance of LABELVIEW/CODESOFT creates a USER.INI file which contains your...
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How do I format Excel to work with TEKLYNX Products?

  When printing a label with a Microsoft Excel file attached, you may run into an issue where some values print fine and others do not include 0'...
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How do I add a driver from the Driver Service Pack page?

  How do I add/update the printer driver from the Driver Service Pack web-page?All steps will have corresponding images below 1.  You will want...
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Hardware Fingerprint error

A Hardware finger print error occurs when there is a break in licensing and can be caused by multiple reasons. It has recently been found that an in-...
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I get the error "Unable to obtain an available license" when I launch the software through RDP.

I get the error "Unable to obtain an available license" when I launch the software through RDP. TEKLYNX products cannot be accessed through the...
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Unable to install Labelview and Codesoft 2018 on the same machine

It is not possible to install both CODESOFT 2018 and LABELVIEW 2018 onto the same workstation.  This is due to the programs' kernel base being so...
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My printer is not printing with correct positioning in LABELVIEW 8.x.

Problem Printer will not print data in correct position Enviroment  every os Resolution Go to File menu and Click Select Printer Click Install Button...
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How do I change my text field to a different font or size?

  How to Change Text Fields Sizes and Fonts in all productsIn LABEL MATRIX: 1.  Right click on the text and select properties 2. Select the...
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How do I enter When Printed variables at print time using LABELVIEW or CODESOFT?

  Click Data Source > When Printed > Form Customization.The Form Customization window will appear.In...
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Printing is slow when we print labels with images from LABELVIEW.

Problem: Printing is slow when we print labels with images from LABELVIEW.    Resolution: Images use a lot of printer memory.  The ...
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How do I combine fields in LV/CS?

I need to combine fields together in LABELVIEW, or CODESOFT. First make sure you can see your data sources, go to View, data sources. For my example,...
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When I open my label the database does not load automatically

Problem When I open my label the database does not load automatically  Resolution Tools > Configuration.Check Open Merged Database with Label....
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When I make changes to my database or text file, the label does not reflect the changes.

Problem When I make changes to my database or text file, the label does not reflect the changes.Resolution Changes to text files or databases, either in...
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How can I transfer a database connection between workstations?

LABELVIEW and CODESOFT For transferring your old database connections to the new 2018 version of LABELVIEW/CODESOFT, you will first want to go into the...
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How do I create a properly formatted GS1-128 barcode in CODESOFT or LABELVIEW?

A wizard is available in the software for the proper creation of this formatted barcode type. To access the wizard: Click Object > Barcode > GS1...
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How do I change the location of my database connection?

Changing the Database Connection Path in LV/CSIf you move your database file to another location on your PC, for instance, if you move it from your...
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I am getting an NT Service Error when attempting to start the license service controller

NT Service error means the user trying to run our service SLicense does not have enough privileges to do so. Step 1: Go to services Step 2: Scroll down to...
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Getting an error message when attempting to connect to a Microsoft Office product

Problem Getting an error message when attempting to connect to a Microsoft Office product such as Excel or Access Resolution If you are using Microsoft...
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How do I use click print?

Click Print is a feature that displays small previews of labels from a designated folder to provide quick access to printing. To change the folder where...
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Error 288 This license is not compatible with Virtual Environments

The license that is being activated is not compatible with Virtual Environments.  If this is a newly purchased license, Please reach back out to your...
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Check Digit is not showing up in my barcode

Problem The check digit is not showing in the human readable portion of my barcode Solution There are many different barcode types which will not display...
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When I open a label my selected printer changes to a different model

Problem When I open a label my selected printer changes to a different model Resolution Click Tools > Configuration.Select the Document tab.Uncheck the...
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How do I change my text to be printer resident?

Lesson: Changing to printer resident fonts Procedure First make sure you have a Teklynx driver added, follow the instructions shown here: http://support....
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Read-only error when trying to connect to Excel Database

Problem Read-only error when trying to connect to Excel Database Resolution Close both Excel and LABELVIEWEnsure no other users have the Excel file open...
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Why are some items not printing on my labels?

Problem Why are some items not printing on my labels? Resolution Note: Using a printer resident option for all Barcode and Text fields is the most...
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What can I do to increase my print speed in LABELVIEW?

Resolution It is possible that Graphic fonts are being used in your label, which may cause a pause between printed labels.   Graphic fonts are...
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My computer randomly encounters a critical system error (“Blue Screen”) when I’m using the software.

Problem My computer randomly encounters a critical system error (“Blue Screen”) when I’m using the software. Resolution This type of...
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When I pull data from a database or text file, into a paragraph field, the carriage returns do not come through.

Problem When I pull data from a database or text file, into a paragraph field, the carriage returns do not come through. Resolution When printing text...
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When I open a label, all of my printer settings change

Problem When I open a label, all of my printer settings changeResolution Click Tools > Configuration.Select the Document tab.Uncheck the Load printer...
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I am getting the message Error 289: This license is already active on another computer.

I am getting the message Error 289: This license is already active on another computer.You must first deactivate your software on the computer that is...
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I am unable to print in color with my Xerox printer.

If you have been attempting to print to a Xerox printer using your TEKLYNX product and find that it is only printing in black and white, even though you...
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How do I create when printed fields in LABELVIEW/CODESOFT?

For creating a field that will give you the ability to quickly modify the data, those fields are called 'When Printed' fields. In order to create...
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Error 1919, when opening a label

The data access controllers within the operating system need to be updated. Download and install the MDAC and vfpodbc.msi updates, available from...
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The configuration page appears when I open the software

Problem When I open the software, I get a Configuration page. Resolution     Click on the path next to each item, starting from the top with...
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LABELVIEW Converter crashing on launch

Problem LABELVIEW Converter crashes on launch of the software Resolution While there is no known fix for this issue, in most cases a fresh installation of...
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Why can't I find a specific TrueType font in the software?

Why can't I find a specific TrueType font in the software?TrueType fonts are fonts that are stored locally on the Windows operating system.  If a...
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The cloned image of TEKLYNX software will not activate.

Problem The cloned image of TEKLYNX software will not activate.  Resolution Please note that if you are having issues activating the software, that a...
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Unable to activate TEKLYNX 8.50 software

TEKLYNX LABELVIEW, LABEL MATRIX versions 8.50 and earlier will no longer be able to activated due to out-of-date licensing. If you are running version 8.50...
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How do I use the font downloader?

Lesson: Using the Font Downloader Procedure You must first have a Teklynx printer driver installed. Follow the instructions for adding a printer here:...
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How can I Approve a label that didn’t get Approved during conversion?

Problem How can I Approve a label that didn’t get Approved during conversion?   Resolution Go to File > Properties.Go to the Review tab,...
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After activating my network license, it shows I only have 1 maximum user in the License Service Controller?

Problem After activating my network license, it shows I only have 1 maximum user in the License Service Controller Resolution In some situations you have...
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SQL connection is loading slowly on ODBC connection

Problem SQL connection is loading slowly on ODBC connection.   Resolution When using an ODBC driver connection, it continues to refresh instead of...
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When I try to install my software from the software download, I get an error message that states “error reading setup initialization file.”

Problem When I try to install my software from the software download, I get an error message that states “error reading setup initialization file....
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Error: "Not a valid Win32 application" when installing the software

Problem Error: "Not a valid Win32 application" when installing the softwareResolution This error will occur when the software install ...
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When I try to convert labels from LABELVIEW 5 to LABELVIEW 9 or higher the conversion fails

When I try to convert labels from LABELVIEW 5 to LABELVIEW 9 or higher the conversion fails   The LABELVIEW converter is currently not capable of...
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How can I stop specific data from printing on my label?

How can I get CODESOFT to NOT print a label and put up a message stating "this is incorrect data" if it begins with a "0"?Setting the...
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How can I setup automatic copies of my label using @labelcpy

Right-click the When Printed field under the Data Sources tab.  Select Add.       In the Name field, enter @labelcpy...
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My modified 'When Printed' field is not displaying correctly when using a Prefix/Suffix

In order to make the modified 'When Printed' field display properly, you will need to include the function 'output({variable name})'. This...
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Words are breaking in the middle and moving to a next line

If words are breaking in the middle and returning to the next line it is suggested to disable word hyphenation. To disable word hyphenation: Right click...
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I get the error “This license can activate a Network product only” for LABELVIEW.

I get the error “This license can activate a Network product only” for LABELVIEW.    A network license can only activate the Network...
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Red X's showing instead of text

Problem Red X's showing instead of text Resolution Double-click on the object that is displaying red X'sIn the General tab, ensure "Allow...
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When I try to print I get the error, “Failure to establish printer communications check connections.”

Problem When I try to print I get the error, “Failure to establish printer communications check connections.” Resolution Click File >...
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I get the message Invalid Height or Invalid Width when defining the label size but my printer supports the label size I am attempting to define.

Problem I get the message "Invalid Height" or "Invalid Width" when defining the label size. Resolution When you attempt to change the...
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How can I fix a memory reference issue on launch of my software?

If you are receiving a memory reference error when you attempt to launch your software it is best to start with a reinstall. Completely uninstall the...
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My toolbar is not displaying correctly in LABELVIEW. How can I reset it to default?

Problem My toolbar is not displaying correctly in LABELVIEW. How can I reset it to default?  Resolution To reset a toolbar to default, click on the...
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My Aztec Code barcode does not display the "\" character correctly.

Problem My Aztec Code barcode does not display the "\" character correctly.Resolution Please enter two "\" characters back to back to...
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SRL file corrupting on print time

Problem SRL file not printing properly after conversion Resolution Note: To use SRL files it is required that you own at least the GOLD edition of our...
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